Since we first began responding and adapting to COVID‑19 earlier this year, Katie’s Cup has held the safety and care of our staff, our customers, and our community in the highest priority. We have moved forward through this shutdown period with serious consideration and forethought of how we may best serve our patrons and team when reopening occurred.
77 days is a long time for any business to have its doors shuttered. But for a small, local not-for-profit such as ours, the toll exacted has been profound. That said, it was a challenge we were willing to meet. Business plans change, new employment can be obtained, bills can be dealt with, but lives do not come with a backup. Doing our part meant turning off our lights, locking our doors, and working from home for a stretch. But now it’s time to return to a new “normal” and find ways to navigate this altered, yet familiar landscape.
The world has changed and Katie’s Cup is working to adapt to it the best that we are able. As we are a gathering hub for the community, finding new ways to serve you without the “gathering” portion of our mission has brought about the development of new techniques and processes until we may assemble once again within our walls and spaces.
We have missed all of you terribly, but we have also been uplifted by the generosity of support through the last 2 ½ months and inspired by so many others within the industry. Your donations and purchases of our t-shirts, coffee, books, and mugs have assisted in supporting our staff and covering some of our operating expenses (many of which didn’t stop during the shutdown.) We are truly blessed with some of the best customers and friends!
Now, as we prepare to unlock our doors and turn our lights back on, we hope that you’ll join us on the next leg of our journey. After 11 ½ years of serving the community, we begin again with open hearts, delicious food and drink, and plenty of hand sanitizer. Our only request is for your patience as we move forward in this endeavor. It will take us a few weeks or so to work out the “bugs” in the system, but I can assure you that we are committed to providing you the best customer service possible.
Thank you for being a part of Katie’s Cup. Stay healthy, stay safe, and we’ll see you soon at the Cup!
~ Heather Ashcraft, Administrator, Katie’s Cup coffeebar