IT’S TIME!
Starting Wednesday, July 1st, we are open for indoor dining during our new business hours of Monday - Saturday, 7am - 2pm. Our outdoor seating will continue to be available when weather permits.
We are so excited to be reopening our doors to the public once again! But, before we do, we need to share some of the changes we’ve made so that you know what to expect. Unfortunately, COVID19 continues to be a part of our lives and we are adapting the best that we can so as to provide you with the safest possible experience. If we all do our part, we will be able to stay open and continue welcoming the community back for a long time to come.
We now have Sanitation Stations! You will find a variety of hand sanitizer, masks, gloves, and disposable hand towels available at our front door, the door to the restrooms, and between our seating areas. We also encourage washing your hands often and please let us know if we run out of anything so that we can restock quickly.
We have expanded our coffee bar seating area to provide plenty of tables and chairs while social distancing. You may notice that all of the tables are now a minimum of 6 feet apart and that seating at each table has been reduced to comply with the Phase 4 capacity limits. We are unable to provide additional seating at this time. If you need a little more room, our Community Room in the lower level can offer seating for up to 15 people; just ask one of our baristas for availability.
For the safety of our patrons and staff, MASKS ARE REQUIRED when entering and exiting Katie’s Cup, when utilizing the bathrooms, when waiting in line to order, or whenever you are moving about our facility. You do not need to wear a mask when sitting at your table to eat and drink. This requirement follows guidelines set forth by the CDC, the State of Illinois, the Illinois Department of Public Health, the Winnebago County Health Department, and the City of Rockford and is non-negotiable.
If you are unable to use a mask, are exhibiting virus symptoms, have come into contact with someone that’s been ill, or just aren’t ready to dine indoors, we’ve got you covered! Our Carryout and Curbside services are continuing throughout Phase 4 and we’d be happy to take your order via phone at 815.986.0628 or online at Katiescup.com/order.
At this time, our management team is reviewing and revising our rental policies and procedures to align with the new Phase 4 requirements and guidelines. Due to these changes, we are not accepting any new reservations until Monday, August 3rd and our Community Room is no longer available for rentals. If you have an event booked with us for July, we will be contacting you over the next few days to discuss these new guidelines and available options. We are available to answer questions during business hours by phone at 815.986.0628 or via email at Katiescupcoffee@gmail.com.
We look forward to welcoming you back to Katie's Cup in the coming weeks. The staff and has been hard at work to provide everyone the best possible experience and to begin a new chapter in serving our community. We hope to see you again at the Cup very soon!